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Current location : > Accommodation > Residence > Pet Friendly Junior Suite

Pet Friendly Junior Suite

Pet Friendly Junior Suite
Room amenities - Popup
Pet Friendly Junior Suite Service overview
In Room
  • TVView Channel Information
  • High-speed wired/wireless (WiFi) internet
  • Complimentary coffee, decaf coffee, and local tea
In Hotel
  • Complimentary fitness center access
    - Operating Hours : 6:00 AM–10:00 PM
    - Towels and water provided; workout clothes and shoes not provided.
  • Swimming pool access for an additional charge
    - Operating Hours : 7:00 AM–10:00 PM
  • Complimentary parking throughout the stay
Notice
  • Only one set of pet amenities is provided.
  • Maximum two domesticated dogs under 7 kg and over 3 months of age are permitted. Pets other than dogs are not allowed.
  • Only dogs vaccinated against rabies within the past 2 years and showing no symptoms of infectious disease may stay.
  • The hotel may request proof of vaccination when necessary.
  • Dogs are not permitted in standard guest accommodations or hotel facilities other than designated pet accommodations.
  • In hotel public areas, dogs must be on leash and transported in strollers or carriers. Aggressive dogs must wear muzzles.
  • Leaving dogs unattended in the hotel violates facility usage regulations and may result in eviction without refund.
  • Guardians must personally dispose of all pet waste and refuse in all areas inside and outside accommodations. Pet items, such as training trays, are excluded from the housekeeping service.
  • For safety during staff visits to accommodations, dogs must be moved into their cages.
  • Guardians bear full responsibility for any damage to other guests and staff, or to facilities and property, caused by their dogs.
    The hotel may seek compensation in accordance with its internal standards.
  • Guardians must constantly monitor their dogs to prevent safety incidents such as fights or biting between dogs.
    The hotel assumes no responsibility for any illness, loss, death, or other incidents involving dogs.
  • When damage occurs to other guests and their dogs, or incidents arise, resolution between the parties is the principle, with compensation and responsibility resting with the guardians.
    The hotel and staff cannot be held liable.
  • Dogs designated as dangerous breeds under the Animal Protection Act and dangerous breed mixes are not permitted.
    * 5 Dangerous Breeds (Rottweiler, Tosa, American Staffordshire Terrier, American Pit Bull Terrier, Staffordshire Bull Terrier)
  • Dogs deemed dangerous, showing aggression, or causing anxiety or harm to other guests are not permitted.
    * Upon discovery during stay, eviction without refund may occur.
Package
package View image ~
Hotel info.

Breakfast buffet information

- Hours : 6:30 AM–11:40 AM

- Location : Dining M

Check-in/Check-out times

- Check-in : After 3:00 PM

- Check-out : 11:00 AM

Cancellation/modification and no-show policy

· Peak season (May, July, August, 12/24, 12/31)

- Cancellations and modifications are permitted without penalty up to 7 days prior to the arrival date.

- 20% of the first night's rate charged for cancellations or changes 6 days to 2 days before check-in (by 6 PM).

- Cancellations/modifications after 6:00 PM, 2 days prior to arrival, or no-shows incur a cancellation fee of 80% of the first night's rate.

· Off-peak season (periods other than peak season)

- Cancellations and modifications are permitted without penalty up to 6:00 PM, 1 day prior to the arrival date.

- Cancellations/modifications after 6:00 PM, 1 day prior to arrival, or no-shows incur a cancellation fee of 10% of the first night's rate.

Room Usage Information

- The induction cooktop installed in accommodations is restricted from use in accordance with hotel operating policies.

- In-room cooking and tableware rental are not available.

Shilla Monogram Quangnam Danang, Lac Long Quan, Dien Ngoc, Dien Ban District, Quang Nam Province, Vietnam, +84-235-625-0088